A client of ours who is a valued 3rd party IT provider is
looking to add more fast, energetic and friendly support
technicians to the team. If you are looking to provide support to
over 50+ clients, please apply today!
?Oversee the daily performance of computer systems.
?Answer user inquiries regarding computer software or hardware
operation to resolve problems.
?Enter commands and observe system functioning to verify correct
operations and detect errors.
?Set up equipment for employee use, performing or ensuring proper
installation of cables, operating systems, or appropriate
?Install and perform minor repairs to hardware, software, or
peripheral equipment, following design or installation
?Maintain records of daily data communication transactions,
problems and remedial actions taken, or installation
?Read technical manuals, confer with users, or conduct computer
diagnostics to investigate and resolve problems or to provide
technical assistance and support.
?Refer major hardware or software problems or defective products to
vendors or technicians for service.
?Develop training materials and procedures, or train users in the
proper use of hardware or software.
?Confer with staff, users, and management to establish requirements
for new systems or modifications.
- At least two years experience with "call center" or "CSR"
- At least a year of solid, IT support to end users
- Ability to shift modes very quickly, provide support to different
clients each call We are an equal employment opportunity employer
and will consider all qualified candidates without regard to
disability or protected veteran status.