Printer Field Service Technician -- Printer Break/Fix Technician

Location: Minneapolis
Posted on: April 25, 2024

Job Description:

RESOURCE: Printer Field Service Technician

LOCATION: Minneapolis, MN

JOB TYPE: Contract-to-Hire

CONTRACT DURATION: 3 months

HOURS: Monday-Friday, Normal Business Hours

PAY RATE: Hourly rate competitive based on experience and history

REIMBURSEMENT: $0.51/per mile, cell phone and laptop stipend.

BENEFITS: Full benefits including PTO, Holiday pay, health insurance and retirement plan after first 90 days

TRAVEL: 100% in the region. Travel for printer break/fix training and certifications as required. May require 1 week expense paid training in Metro Atlanta, GA.

SmartSource, Inc is seeking a Field Service Technician for a 90 day contract-to-hire opportunity to service copiers, multi-function printers, wide-format printers, desktops and notebooks at customer sites. Client is willing to train or assist with relocation.

As a Field Service Technician, you will install, de-install, maintain, and provide preventative maintenance on mono and color stand-alone and networked printers, multifunction printers/copiers, desktops and notebooks installed at customer locations. You will provide a high level of support for customers by exhibiting a high degree of technical proficiency, excellent technical skills and professionalism. You will serve as the first line subject matter expert answering technical and application questions. Maintain accurate and complete documentation, inventories, parts orders and returns, assigned company assets and other administrative paperwork.

EXPERIENCE REQUIRED FOR PRINTER FIELD SERVICE TECHNICIAN

- A minimum two (2) years of direct related experience, break-fix, repair and support for printers, servers, desktop and notebooks

- Previous experience performing hardware repairs on laser printers and copiers is highly desired.

- Must have previous field service experience.

- Intermediate computer skills including Microsoft Office Products, Networking and Internet.

- Strong electro/mechanical skills or equivalent experience.

- Strong communication skills, organizational skills, and time management.

- Strong Teamwork and customer relations skills.

- A+, .NET and/or printer OEM certifications are a plus

- Xerox break/fix experience is a plus.

ADDITIONAL INFORMATION FOR PRINTER FIELD SERVICE TECHNICIAN

- Travel Percentage: 100%

- Mileage reimbursed

- Cell phone reimbursement

- Must be willing to work overtime up to 20%

- Must be willing to accept "on call" requirements for after hours and weekend coverage when applicable.

- Must be able to pass criminal background, drug test and driving investigation

- Valid driver's license with a satisfactory driving record.

- Reliable transportation with valid registration and insurance

- Meet performance benchmarks.

- Attend in-house or off-site training as directed.

- Requires valid driver s license, clean driving record.

- Pre-employment criminal background check is required.

If you or anyone you know would be interested in this opportunity, please forward an updated Word resume to Laura: lrhollendoner@smartsource-inc.com. If you are not the right match for this position, please accept my apology.

Thank you!

Laura Hollendoner

Recruiting Account Manager

SmartSource, Inc.

630-607-7198 Direct

866-633-7980 eFax

lrhollendoner@smartsource-inc.com

www.smartsource-inc.com

Since 1996, SmartSource has been a leader in providing IT technical staffing solutions for short and long term projects, staff augmentation, and direct hire positions. SmartSource partners with original equipment manufacturers, systems integrators, hardware VARS, computer service companies and independent IT firms. Many of our partners rely heavily on our variable workforce model for satisfying their IT talent needs.

Keywords: , Maple Grove , Printer Field Service Technician -- Printer Break/Fix Technician, IT / Software / Systems , Minneapolis, Minnesota