Retail Sales Manager
Company: Duluth Trading Company
Location: Woodbury
Posted on: July 2, 2025
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Job Description:
Position Overview: A successful Retail Sales Manager will strive
to go for WOW! Go for WOW! is the standard of customer service at
Duluth Trading Company. It is treating the customer right and
looking for opportunities to go above and beyond to create special
experiences. Position Details: This is a Full-Time Hourly
Supervisory Position What You’ll Do: Develop an exceptional
familiarity of the Duluth brand and comprehensive product knowledge
to provide solution-oriented, friendly service to customers. Leads
the store team to do the same. Personally demonstrate a high level
of service and engagement and set expectations for the team. Manage
floor coverage to engage the customer and drive the Duluth
experience. Ensure that customer profile information is accurately
recorded. Respond proactively, provide positive resolutions to
customer concerns and be empowered to make decisions. Maintain
merchandise presentation according to Visual Merchandising
standards and current floor-set and product messaging. Ensure the
sales floor is customer ready. Effectively set up sales and
promotions with proper signing and communication. Execute and
supervise the handling of merchandise receipts and transfers
quickly and accurately, including checking in, hanging, steaming,
and visual merchandising on the sales floor. Ensure company
standards for cleanliness for the sales floor, stockroom,
restrooms, cash wrap, and hospitality area. Provide clear and
consistent feedback to employees on a regular basis. Adhere to all
company guidelines, policies and programs and sets a positive
example. Understand, execute and train all cash-handling and
reporting functions. Process all register functions and ensure they
are followed in the store. Ensure the store is secured and respond
to any alarms as directed. Ensure the safety of employees and
customers and communicate concerns to Store Manager or Assistant
Store Manager. What We’re Looking For: High school diploma or
equivalent. Retail experience is preferred but not necessary.
Customer Centric. Takes pride in a job well done and shows
ownership in the store. Operates with integrity and trust.
Excellent communicator and listener. Collaborates and functions as
part of a team. Performs other duties as directed. Authorized to
work in the United States without sponsorship. Environmental
Factors: Must be able to stand or walk for up to eight hours a day.
Frequent reaching and bending and twisting – below waist and above
shoulders. Frequently required to use repetitive hand-to-finger
motions and reach with hands and arms. Frequently lifting up to
twenty pounds, occasionally lifting up to 40 pounds. Push/pull up
to 20 lbs. Ability to climb ladders, reach and bend. Work in
temperatures ranging from 50 - 85 degrees – especially in our stock
room areas. Use of a computer up to 60 % of the time throughout the
day. Position Benefits and Perks: Our pursuit of a better way isn't
just about our products—it's about our people too. That's why our
Dam Good Crew enjoys a comprehensive benefits package, designed to
support their well-being and success. Multiple Medical plan options
Dental & Vision plans Medical and Dependent Care Flexible Spending
Accounts Health Savings Account including company contributions
Company paid Life Insurance and AD&D Company paid Short-Term
Disability Other various voluntary benefits including: Accident,
Critical Illness, Hospital Indemnity, Long-Term Disability and
Supplemental Life Insurance 401(k) Employer Match Employee Stock
Purchase Plan to purchase Duluth Trading Co. stock at a discount 12
weeks of Parental Leave at 100% pay Paid holidays: New Year’s Day,
Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence
Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
Generous Paid Time Off plan Daily pay available 40% Employee
Discount Position Compensation Outline Compensation: $20.70 to
$22.98/hour Compensation listed is for the full-time position at
this specific location and is based on several factors, including
experience, and qualifications. Benefits and perks may have
eligibility requirements and are subject to change. The
responsibilities outlined in this position description are a
guideline for the general duties of the position and are not
exhaustive of all duties inherent in the job. Duluth Trading
Company is an Equal Opportunity Employer. Reasonable accommodations
may be made to enable qualified individuals with disabilities to
perform essential job functions. About Duluth Trading Company:
Started in 1989, Duluth Trading Company exists to enable
hard-working individuals to take on life with their own two hands.
Folks that revel in doing it the hard way and celebrate finding a
better way. We seek talented individuals who share these beliefs
and are excited to further the Duluth Trading legacy with a
digital-first mindset, always moving forward and always innovating.
From ingenious Duluth workwear, to comfortably capable Buck Naked
Underwear, to outside-embracing AKHG, it’s all about the innovative
gear and gadgets that equip customers for a more hands-on way of
life. Top-notch quality, immersive storytelling, outstanding
customer service, and the shared belief that the
go-all-in-and-dig-deep spirit exists with everyone are what sets
Duluth Trading Co. apart. We seek talented folks looking to be part
of a can-do team that’s hellbent on helping the world to gear up,
get its hands dirty, and do.
Keywords: Duluth Trading Company, Maple Grove , Retail Sales Manager, Retail - All , Woodbury, Minnesota
